Some antivirus or antispyware software will report that Enterprise Organizer Pro performed a high risk intrusion when you open other programs, like Outlook, Word, Internet Explorer, etc. Trend Micro has specifically been reported to block Enterprise Organizer Pro.
The cause is related to Enterprise Organizer Pro’s Save/Open dialog integration. These dialogs integrate with Windows at a deep level, which is sometimes interpreted as a high risk intrusion. The integration, however, is completely safe and harmless.
The solution is to set up an exception in your security software for the Enterprise Organizer Pro dialogs. The program files you’ll want to set up exceptions for are: Enterprise Organizer Pro.exe, fileagent.exe, and fcsao.exe.
Consult your software’s documentation for instructions on setting up an exception.
Article ID: 112
Created On: Mon, Oct 28, 2013 at 11:17 AM
Last Updated On: Thu, Jul 10, 2014 at 2:05 AM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=112