If some of your PDFs don’t show as thumbnails in the "Manage" view (for example, they are just black), change this setting:
- Go to Enterprise Organizer Pro’s Settings
- Select "Manage Files" on the left
- Select "Use Alternate PDF Thumbnailing"
- Click OK
You’ll need to purge the thumbnail cache to get rid of the bad thumbnail, or Enterprise Organizer Pro will keep displaying it:
- Click the "Files" button above the list of files
- Select "Clear Thumbnail Storage"
You’ll need to leave the current drawer and come back in for the thumbnails to regenerate.
Article ID: 120
Created On: Mon, Oct 28, 2013 at 11:33 AM
Last Updated On: Mon, Oct 28, 2013 at 11:33 AM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=120