The eMail Archive Client is a Windows application that can be installed on any number of user computers (depending on the license purchased). Of all the options for accessing the archive, eMail Archive Client provides the largest range of functions: Not only can users browse and view their emails but, depending on the privileges assigned to them, set up and execute archiving and exporting tasks.
The eMail Archive Client setup file that matches your eMail Archive Server version is stored on your QuikBox appliance or you can download the latest version here. Follow theInstall eMail Archive Client on other Computers link on your desktop and copy the corresponding setup file to the client computer.
It is a regular Windows setup program, that can by executed on the appropriate client computer by double-clicking on the setup file. Just follow on-screen instructions.
Notice: Alternatively to installing the eMail Archive Client application manually, you can also deploy it to the client computer though the Active Directories Group Policy feature. More information on that can be found in the article eMail Archive Client Deployment
Start eMail Archive Client by using the appropriate link on the desktop. The login window appears.
Put the IP address or hostname of the eMail Archive Server machine into Server Name. Be aware, that the pre-filled entrylocalhost only works if the eMail Archive Client is run from the same machine where eMail Archive Server is installed.
Enter the username and password of a eMail Archive administrator (admin) or a normal eMail Archive user into the User Name andPassword fields and click OK. You may be asked to trust the eMail Archive Server; click OK here.
Important notice: As long as you have not changed the default administrator password (admin), you will not be able to login from any other machine with the username admin.
eMail Archive stores all archived emails in a eMail Archive-specific folder structure, in which emails are displayed using the same structure as their corresponding source application. This means that folders created in the source application (e.g. Microsoft Outlook) are not changed during the archiving process and can be found easily in eMail Archive as well.
For every user, eMail Archive creates a folder called My Archive on the highest level of the folder structure. Each folder corresponds to the user archive of the respective user and contains all his or her emails.
If the user has access to the archives of other users, their folders are listed as Archive of under the top level folder Other Archives.
To view the emails in a folder, simply click on the folder name. The emails will be listed below the folder structure.
Click on the text Sorted by: to change the order in which emails are displayed. Emails can be sorted according to:
Click on the Field to the right of Sorted by ("New to Old" in the screenshot) to reverse the order in which emails are arranged. By default, the latest email is displayed first.
To refresh the list of folders, click on a folder and press F5 on your keyboard.
Click on the folder again to refresh the list of emails.
Information about how to create, rename and delete folders is available in the chapter The eMail Archive Folder Structure.
With eMail Archive’s integrated quick search feature, users can browse through all emails in all user archives they have access to. Quick search is especially suitable for simple queries. Alternatively, an Extended Search can be used.
Quick search is located in the upper left area of the application window. Simply enter one or more keywords into the search field and click on Search or press Enter. Search results are displayed in the column right of the folder list. If a keyword appears in the header or the subject line, it is highlighted.
To view all emails containing a particular word fragment, use the wildcard character ( * ). For example:
auto*
would locate "auto", "automatic", "automobile" and others.
To search for words appearing consecutively and in a certain order, use quotation marks ( "" ). For example:
"Microsoft Windows"
would only locate Microsoft Windows, not Microsoft Works or Windows 95.
A search for keywords or phrases can be limited to particular fields. For example:
subject:News only in Subject from:john@eMail Archive.com only in From to:michael@eMail Archive.com only in To cc:lisa@eMail Archive.com only in Cc bcc:customers@eMail Archive.com only in Bcc
To narrow a search, it may be desired to specify words that must NOT be present in the emails. To exclude keywords from the search results, simply place a minus ( - ) sign in front of them. For example:
ZDNet -download-hint
would locate all emails from ZDNet, but not download-hint.
The search options described above can also be combined. For example:
ZDNET -"Daily Update"
would locate all emails from ZDNet which do not contain the consecutive words Daily Update.
With eMail Archive’s integrated extended search, complex search processes can be carried out. Not only can the email content be searched but also parameters such as date and email size.
In the eMail Archive application window, click on Search Email. Specify the search criteria for the emails that are to be included in the results. The criteria are AND-connected, meaning that the search results include only those emails that satisfy all criteria specified. Click on Search to start the search.
Enter a keyword or phrase into the text field, and specify where eMail Archive is to direct the search.The following options are available:
In the textfield Search for, all options described in section Quick Search, such as phrases and wildcards, are available here as well.
Under General, the following options are available:
In the fields From and To/Cc/Bcc, all options, such as phrases and wildcards, described in section Quick Search are available.
Under Advanced, the following options are available:
Click on Search to start the search. Results are displayed in a list in the left section of the main window.
Click on Search Email again to further narrow the results after a search has been executed. Specify any additional search criteria and click on Search once more.
Click on New Query to start a new search. All search criteria will be reset to their default values (i.e. an unrestricted search of the folders of the current user).
Search criteria that are used repeatedly (such as "all receipts from last month") can be saved and reused at a later time: Click on Create Search Folder... and provide a meaningful name for the search.
The new search folder will be available under the Search Email folder on the left side of the application window.
To modify a search folder, right click on the corresponding folder under Search Email on the left side of the application window and select New Search Query. After modifying the search criteria, click on Create Search Folder... and save it under the same name again.
To rename or delete a search folder, right click on on the corresponding folder under Search Email on the left side of the application window and click on the appropriate entry.
eMail Archive offers an integrated email preview displaying emails the same way as standard email applications. To activate the preview, simply click on an email or use the arrow keys to highlight the desired email in the list.
The menu bar above the email preview shows all functions available for the email currently displayed.
Click on Save as... to save the current email in any Windows folder. Emails can be saved in the following file formats:
Using the print function, the email currently displayed will be printed including header information such as Date and Subject.
Click on Find in Email... to search the message body of the current email.
Click on Internet Headers to view the header of the current email, including all MIME parts.
Click on Message Source to show the full source of the current message including all MIME-parts.
Click on Delete to delete the current email from the archive. Please keep in mind that, in order to use this function, the appropriate privilege has to be in place.
Emails previewed in eMail Archive can be reopened in any email application to reply to or forward them. Select an email client you want to open email messages in first, by clicking on Email Client:. eMail Archive only lists email clients that are supported and that are installed on the computer from which eMail Archive Client is executed.
Depending on the selected email client, additional button may be visible:
Article ID: 268
Created On: Mon, Dec 9, 2013 at 2:59 PM
Last Updated On: Sat, Dec 21, 2013 at 3:10 PM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=268