Please note: This tutorial only covers the specifics of archiving Google Mail mailboxes based on Google Apps for Business. It is assumed that you already have a MailStore Server installation or test installation and are familiar with the fundamentals of MailStore Server. Please refer to the Quick Start Guide for more information.
MailStore Server offers several ways to archive emails from Google Mail mailboxes, which are described below. If you are not sure which archiving method best suits your company, please refer to chapter Choosing the Right Archiving Strategy.
Google Apps for Business may use LDAP directory services such as Active Directory to create and manage users. As MailStore Server also supports Active Directory and other LDAP directory services, it is recommended to set up synchronization in MailStore as well. Additional information on synchronizing users can be found in the corresponding chapters in Active Directory Integration or Generic LDAP Integration of the MailStore Server manual.
For each mailbox, please proceed as follows:
More information on how to execute archiving profiles can be found under the topic Email Archiving with MailStore Basics
As MailStore Server currently does not support the OAuth 2.0 authentication method of Google Apps for Business, archiving of multiple mailboxes is only possible based on a CSV file via IMAP. Please refer to the corresponding chapter Batch-archiving IMAP Mailboxes / Multiple IMAP Mailboxes (CSV File) in the MailStore Server manual.
MailStore Server can archive all incoming and outgoing emails of all users within a Google Apps for Business email domain. Using this scenario it is possible to ensure a complete and compliant archive.
In Google Apps for Business, Google Mail can be configured to forward a copy of all incoming, outgoing or internal email traffic to an external multidrop mailbox.
MailStore Server can be configured to archive this multidrop mailbox at regular intervals. During this process, the emails from the multidrop mailbox will be assigned to their respective MailStore users (i.e. their user archives) automatically. This means that each user is able to view only their own emails.
Before the archiving process can be set up in MailStore Server, email forwarding has to be set up for the Google Apps for Business email domain.
Please proceed as follows:
The multidrop mailbox needs to be an external IMAP mailbox, that must not belong to the Google Apps for Business email domain because the Gmail duplicate detection would drop identical emails that have been addressed to several recipients. By using an internal Gmail mailbox completeness of the archive cannot be achieved.
The above settings will ensure that a copy of all emails will be forwarded to a single external multidrop mailbox. MailStore extracts the sender and recipient information from the email headers to assign them to the appropriate users. By using this type of mailboxes it is possible to archive all incoming and outgoing emails.
Setting up archiving processes for multidrop mailboxes is done using archiving profiles. General information about archiving profiles is available in chapter Working with Archiving Profiles.
Please proceed as follows:
For the TLS and SSL protocols only: You have the option to ignore SSL warnings. Generally, these warnings appear if an unofficial certificate is used on the server.
Further information about archiving profiles is available in chapter Working with Archiving Profiles.
Article ID: 376
Created On: Fri, Jan 10, 2014 at 12:09 PM
Last Updated On: Sun, Jan 26, 2014 at 9:31 AM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=376