The scanner source dialog actually comes from Windows, not Enterprise Organizer Pro. So if a scanner isn’t showing up in the list it’s because Windows isn’t seeing it. That’s not really an uncommon thing, even when it seems like everything’s hooked up properly.
Here’s what we usually recommend:
Usually your computer should now see the scanner. If it doesn’t, check the cables connecting the computer to the scanner. Try unplugging them then plugging them in again.
If it still isn’t recognized, download and install the latest TWAIN drivers for your scanner. They’ll be available on your scanner maker’s web site.
Article ID: 50
Created On: Fri, Oct 25, 2013 at 12:09 PM
Last Updated On: Fri, Nov 1, 2013 at 4:35 PM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=50