Please set "session.cache_limiter" to "private_no_expire", in your PHP configuration. It should fix the problem. The problem is caused by a weird Internet Explorer behavior.
If the transfer stops for no apparent reason while downloading large files, try increasing the values of "RequestTimeout" and "ActivityTimeout" FastCGI configuration directives (on Windows servers, the location of the file is usually "%WINDIR%system32inetsrvfcgiext.ini"). The default values do not accommodate downloading large files over slow Internet connections.
Applies to Web File Share version (020710A)
Most shared hosting services configure the servers so that PHP scripts that are running for too long (usually more than 30 seconds) and use to much CPU or memory are automatically stopped. This is to save money by crowding as many customers as possible on a single server. Downloading large files trough PHP, using a slower internet connection can take quite a long time, requiring the PHP process to run for a few minutes. If your large downloads do not complete successfully, you might want to take advantage of this workaround. This will make Web File Share pass the download to the web server (Apache), instead of letting PHP deal with it.
To enable the workaround, please follow these steps:
$config['enable_download_trick'] = true;
$config['download_trick_minimum_filesize'] = 20971520;//in bytes, recommened value: 20971520 (20MB)
$config['download_trick_links_life'] = 10; //in seconds, recommended value 10
If you are getting a "500 Internal Server Error" when trying to download files, most probably "mod_rewrite" is not available on your server.
If you are getting a "404 File Not Found" error, please make sure the file ".htaccess" is located in the folder "/path-to-WebFileShare/download", it is not empty and has proper permission settings. If you are accessing the Web File Share installation using a subdomain, you should add "RewriteBase /download/", right after "RewriteEngine On", inside the ".htaccess" file.
Article ID: 603
Created On: Fri, Mar 7, 2014 at 12:28 AM
Last Updated On: Wed, Nov 22, 2017 at 1:39 PM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=603