Header contains links to KB home, advanced search, news, glossary, ask question, member login area and language drop down to change the language of knowledgebase.
When you first enter the screen the KB Home page is displayed. You can click on this link to come back to home page, if you are viewing or using any other feature of Knowledgebase.
The knowledgebase has both quick search and advanced search. This is a link to advanced search page, where KB users can refine the search using various search options.
Show |
Choose what you are looking for. By default article is selected, but you can also find news and categories. |
That Contain | Enter the keywords or term for which to search. |
But Not |
Enter the keywords or term that should not be part of article/news/category. |
In |
This field is available only when you select the article from show drop down. By default all categories option is selected, choose the category, if you are looking for articles under specific category. |
Search For |
Use this to search for any word, all words or exact match of keywords you have specified. |
Sort By | You can sort the results found by
|
Custom Fields | This option is available for articles search. If checked, custom fields will also be searched for keywords. |
File Attachments |
If checked, Attachments will also be searched for keywords. This option is available only if, you are searching for articles. |
Advanced Search |
Click this to search the results for the criteria specified above. |
Ask Question is a link to contact page, which allows the reader to contact the knowledgebase administrators. Reader might do this if, say, he couldn’t find the information he was looking for, had problems using the system.
This is a link for KB member’s login page. KB members have accounts with knowledgebase and can access the private categories and their articles for groups whom they are member of. KB members can login with the login credentials provided to them by administrators.
Language drop down contain s the list of languages of the knowledgebase that KB users can use for changing the current language. The current language will be the one your browser is using or the language which was selected by the administrator of the knowledgebase. If you change the language you’ll see the categories and records of your chosen language. If you’re switching to languages with right to left text direction (for example Arabic, Hebrew or Farsi) the whole layout will be switching according to the text direction.
Article ID: 619
Created On: Wed, Mar 19, 2014 at 7:45 AM
Last Updated On: Wed, Mar 19, 2014 at 10:42 PM
Authored by: KB Admin01 [[email protected]]
Online URL: https://kb.quikbox.com/article.php?id=619