Creating Categories


A) Open the create category screen

The new category screen can be opened in different ways as mentioned below:

Shortcut Links: The swift way to open a create category page is to use the Shortcuts Links at the top right corner of admin control panel header. Click on the shortcut links, a drop down menu get displayed. Click on Create Category option.

 

Navigation Bar: Create category page can also be opened from Create Category option of Category tab under navigation bar.

 

Dashboard Shortcuts: You can also create category via a Create Category option of Dashboard Shortcuts.

 

 B) After selecting any of the options above, a create category page will be displayed as shown below:

 

 

Fill New Category Details

New Category Interface Explanation

Category Name Enter the name for new category. Remember that category name cannot be shorter than 2 characters.

Note: Required Field. It is mandatory to fill this field otherwise PHPKB Knowledge Base Software wouldn’t let you create category and throws an error.

   
Category Type Choose between category type – Private or Public. If you choose Private option, Private Categories drop down will be displayed and vice versa for Public option.
   
Parent Category Select the category from drop down if you want this new category to be sub category of any other category else select No Parent option to make it Root Category.
   
Category Description Write the description of up to 250 chars. Description is displayed below the category name in end user section.
   
Category Icon Select an icon to be displayed along with the category name (optional)
   
   
Group(s) Assignment Assign/attach permissions to this category
   
Save Category Click on this to save the category to knowledgebase.
   
Cancel Click this to go back to Manage Categories without saving your changes.

C) Save Category

Click on Save Category button to save the category into knowledgebase.



Article ID: 632
Created On: Fri, Mar 21, 2014 at 4:28 AM
Last Updated On: Fri, Mar 21, 2014 at 5:16 AM
Authored by: KB Admin01 [[email protected]]

Online URL: https://kb.quikbox.com/article.php?id=632