Navigation Bar

Navigation bar contain links to:

Articles

These are the content base of knowledgebase. Articles can contain your frequently asked questions, white papers, user manuals, or troubleshooting information. You can create articles; manage articles, saved drafts, trash box, subscribers or custom fields from this section.

Categories

Categories are used to structure your knowledgebase into easily manageable portions. In PHPKB knowledgebase categories are represented in tree based structure. You can perform various actions like add, edit and delete categories in this section.

Comments

Click here to and manage user submitted comments on articles in your knowledgebase.

Tickets

Questions submitted by the users from the front-end are displayed in PHPKB in the form of tickets. You can reply or publish them as article in your Knowledgebase.

News

You can add and manage news of your enterprise in this section. News is displayed in front end but you can also hide the visibility for the news.

Glossary

Click here to create and manage glossary of frequently used terms. Glossary terms are highlighted where they appear in the article content in front-end and appropriate description is shown on mouse over.

Users

You can manage users in this section. Different level of users can be added or searched here.

User Groups

User-groups can be associated with protected categories only so that front end members of a particular user-group can access the content under those categories. User groups can be created, edited or deleted under this navigation tab.

Statistics

You can view the graphical reports of knowledgebase components such as articles, categories, users, search keywords, article traffic & failed login attempts in this tab.

Tools

Under tools navigation tab you can configure your knowledgebase settings, generate sitemaps, optimize and backup your database and can integrate AdSense ads to your knowledgebase.