How to import email, contacts, and calendar to Outlook from a .pst file

These instructions assume you've already exported your Outlook email, contacts, and calendar from another instance of Outlook, and now you want to import them to Outlook 2013, Outlook 2016, or your Office 365 mailbox.

  1. At the top of your Outlook 2016 or 2013 ribbon, choose File.

     

    This is what the ribbon looks like in Outlook 2016.
  2. Choose Open & Export > Import/Export. This starts the wizard.

    Choose Open & Export, and then choose Import/Export.

  3. Choose Import from another program or file, and then click Next.

    Import and Export Wizard

  4. Choose Outlook Data File (.pst) and click Next.

  5. Browse to the .pst file you want to import. Under Options, choose how you want to deal with emails and contacts, then choose Next.

    Choose the .pst file you want to import.

  6. If a password was assigned to the Outlook Data File (.pst), enter the password, and then click OK.

  7. If you're importing the contents of your .pst file into your Office 365 mailbox, choose that mailbox here.

    If you're NOT importing into your Office 365 mailbox, choose Import items into the current folder. This imports the data into the folder currently selected.

    To import your email, contacts, and calendar to your Office 365 mailbox, choose that mailbox here.

  8. Choose Finish. Outlook starts importing the contents of your .pst file immediately. It's finished when the progress box goes away.

    If you're importing your .pst file to your Office 365 mailbox, you may see a message that it's trying to connect with Office 365. This happens when the Internet connection is interrupted, even for a moment. Once your Internet connection is re-established, Outlook will continue importing the .pst file.

Tip: If you want to retrieve only a few emails or contacts from an Outlook Data File (.pst), you can open the Outlook Data File, and then, in the navigation pane, drag and drop the emails and contacts from .pst file to your existing Outlook folders.

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