Troubleshooting Articles RSS Feed
Upload problems
Viewed 993 times since Thu, Mar 6, 2014
Drag & drop upload mode The "Drag files from your computer here" text is not displayed The drag&drop upload mode requires Java support enabled in your browser. You can click here to verify if it's enabled and up to date. The progress... Read More
Login problems
Viewed 983 times since Thu, Mar 6, 2014
Error: The path of your home folder doesn't point to an existing folder. When setting a user's home folder path, please use the "[Check path]" button next to the text input, to make sure the path is valid and points to an existing folder.... Read More
Downloading problems
Viewed 934 times since Fri, Mar 7, 2014
Internet Explorer over HTTPS: Internet Explorer Cannot Download [...] Please set "session.cache_limiter" to "private_no_expire", in your PHP configuration. It should fix the problem. The problem is caused by a weird Internet Explorer behavior.   ... Read More
Large files (>2GB)
Viewed 788 times since Fri, Mar 7, 2014
Linux: Files larger than 2GB do not show up in the list. On Linux servers, PHP needs to be configured with LFS (Large File Support) in order to be able to manage files larger than 2GB. Please read here more about it: Read More