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Deleting Categories

Article ID: 635 | Rating: Unrated | Last Updated: Fri, Mar 21, 2014 at 12:25 PM

You can remove the existing categories if you think they are of no use in your knowledgebase by following the steps mentioned below:

Click the Delete Category operation from Actions column of Manage Categories for the category you want to delete.

Click OK on confirmation box if you want to permanently delete this category.

NOTE: Category can only be deleted if it is empty (doesn’t contain any sub-category or article) else system will generate warning message as shown in following figure
Posted by: - Fri, Mar 21, 2014 at 12:25 PM. This article has been viewed 953 times.
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