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Article Management
Viewed 1381 times since Thu, Apr 3, 2014
Viewing Articles 1. By clicking the Articles tab from Navigation bar. 2. By clicking the Manage Articles from dashboard shortcuts. Manage articles screen will get displayed. By default, list of approved articles is shown. You can navigate through... Read More
Creating Article(s)
Viewed 1264 times since Thu, Mar 27, 2014
A) Open the Create Article Page To create a new article, click Articles in the Navigation Bar and select Create Article. Navigation Bar > Articles > Create Article If you are on dashboard speediest way is to click on Create New Article from dashboard... Read More
Modifying Article(s)
Viewed 1149 times since Thu, Apr 3, 2014
With PHPKB Knowledge Base Software you can edit article of any status. Editors and super users have privilege to update any article of knowledgebase. However, writers can edit their own articles, and articles edited are again sent to pending state to... Read More
Article Versions
Viewed 1122 times since Thu, Apr 3, 2014
PHPKB Knowledge Base Software allows you to automatically save versions of documents as you edit them if you enable the Enable Version History setting under Miscellaneous Settings of Manage Settings. With article history/versions you can go back,... Read More
Overview
Viewed 1120 times since Tue, Mar 25, 2014
Articles, answers to frequently asked questions, white papers, user manuals, or troubleshooting information are grounds of your knowledgebase. The knowledgebase is a database of categorized articles that act as an information repository for your... Read More
Drafts
Viewed 1075 times since Thu, Mar 27, 2014
Saved drafts are incomplete articles that are not ready to publish yet. Saved drafts allow multiple users to edit the article without publishing the article in knowledgebase. Creating an Article Draft You can create saved drafts of incomplete... Read More