Creating Categories
A) Open the create category screen
The new category screen can be opened in different ways as mentioned below:
Shortcut Links: The swift way to open a create category page is to use the Shortcuts Links at the top right corner of admin control panel header. Click on the shortcut links, a drop down menu get displayed. Click on Create Category option.
Navigation Bar: Create category page can also be opened from Create Category option of Category tab under navigation bar.
Dashboard Shortcuts: You can also create category via a Create Category option of Dashboard Shortcuts.
B) After selecting any of the options above, a create category page will be displayed as shown below:
Fill New Category Details
New Category Interface Explanation |
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| Category Name | Enter the name for new category. Remember that category name cannot be shorter than 2 characters.
Note: Required Field. It is mandatory to fill this field otherwise PHPKB Knowledge Base Software wouldn’t let you create category and throws an error. |
| Category Type | Choose between category type – Private or Public. If you choose Private option, Private Categories drop down will be displayed and vice versa for Public option. |
| Parent Category | Select the category from drop down if you want this new category to be sub category of any other category else select No Parent option to make it Root Category. |
| Category Description | Write the description of up to 250 chars. Description is displayed below the category name in end user section. |
| Category Icon | Select an icon to be displayed along with the category name (optional) |
| Group(s) Assignment | Assign/attach permissions to this category |
| Save Category | Click on this to save the category to knowledgebase. |
| Cancel | Click this to go back to Manage Categories without saving your changes. |
C) Save Category
Click on Save Category button to save the category into knowledgebase.
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