Creating Article(s)

A) Open the Create Article Page

To create a new article, click Articles in the Navigation Bar and select Create Article.

Navigation Bar > Articles > Create Article

If you are on dashboard speediest way is to click on Create New Article from dashboard shortcuts. You can also use Create Article option on shortcut menu on right side of header.

B) Fill in the necessary details

Create an Article Interface Explanation:
Article Title	Title can be question, caption or headline of your article. Note: Multiple articles with same title under one category are not allowed.
Article Type	Choose Private to change the categories field to display private categories and to make article visible only to KB Member Users. With Public type article will be published under public categories and be accessible by all end users.
Categories	The content is an answer to the question or a solution for a problem i.e. body of your article. The content can be edited with the included WYSIWYG (What You See Is What You Get) editor when JavaScript is enabled and miscellaneous settings Use WYSIWYG Editor? Is also enabled. Editor provides you features - text, image, table, audio and video insertion; number of readymade templates; internal linking; linking to network files along with uncountable formatting features.
Article Keywords	Keywords are relevant for searching through the database. Keywords are the important words that classify your article. In case you didn’t include a specific word in the entry itself, but it is closely related to the content you can include it as a keyword, so the entry will come up as a search result.
Article Summary	It is compact view of your article for meta description attribute. Indexing search engines may present the content of your meta description tag as the result of a search query. Note: It is suggested not to write summary of more than 160 words.
Make Featured	Check this and mark this as a featured article if you want the article to appear in the “Featured articles” section of your knowledgebase’s front Page and get priority in published articles.
Article Expiry	Check this to set the time limit for article up to when it will be accessible by KB users (end users). You can set expiry days in between 365 days from current date.
Custom Fields	This displays the custom fields you created for your knowledgebase articles, either a text field or a list of options (in form of checkbox or dropdown). You can leave a custom field blank if it is not specified mandatory and marked with required icon.
Show Article?	Uncheck this if you do not want the article to get displayed to KB users after publishing.
Preview Article	Shows preview of the article with the latest (even unsaved) changes as it will be published to the front-end users.
Save as Draft	Saves changes as your personal draft. You can continue to edit this draft later and save it as an article or delete eventually.
Save Article	Click this to save your changes and store the article in knowledgebase. Cancel Click this to return to Manage Articles page without saving your changes.

C) Save Article

To save the article in knowledgebase and to publish, click on Save Article button. You can click on Preview Article option to see its appearance in front end; and can publish or make changes from there.