Modifying Article(s)

With PHPKB Knowledge Base Software you can edit article of any status. Editors and super users have privilege to update any article of knowledgebase. However, writers can edit their own articles, and articles edited are again sent to pending state to be approved by editor or super user. Steps for editing an article are as mentioned below. Whenever articles are updated, previous version of article is stored in version history.

1) Click the Edit option from Actions row in manage articles. An edit article screen gets displayed.

2) On the edit article page make the required changes.

3) Click on Update Article button to make the changes permanent in knowledgebase. If you want to see the preview before updating the article click on the Preview Article button.

On preview article page you have two options either to publish the updated article or to edit the article again. If you are satisfied with the article content press Publish Article button to publish it in knowledge base else you can make the changes in article by pressing the Edit Article option.