Issue You want Enterprise Organizer Pro to use your web-based email account – like GMail, Yahoo, HotMail, etc. – when you send files with the "Send" button, but Enterprise Organizer Pro always pulls up Windows Live or your computer's... Read More

Issue When you select a file and click Email, nothing happens. Description of Problem When you use the Email button in Enterprise Organizer Pro, Enterprise Organizer Pro is simply asking Windows to open the default mail program and... Read More

This topic describes the differences between the way Enterprise Organizer Pro integrates with Thunderbird and Outlook. The Thunderbird comparison will be the same for Eudora and other email clients. Thunderbird doesn't support all of the features of... Read More

Problem You've saved an Outlook email as an MSG file. If you open then close the file, you can't re-open it, rename it, or delete it in Enterprise Organizer Pro. When you try to re-open the MSG file, you get an error message that says, in part:... Read More

Problem When you send files with Enterprise Organizer Pro's "Send" button and Outlook, your default signature isn't automatically inserted in the message. Solution This is an issue that has plagued Outlook users for years. It actually has nothing to... Read More

Issue Enterprise Organizer Pro doesn't "see" all of your Outlook contacts. You don't see drawers for new contacts. Cause It may just be that you haven't updated your drawers in Enterprise Organizer Pro. Go to the Outlook cabinet, click the "Drawers"... Read More

Issue The Send > Email as Link option doesn't work with Outlook. Solution By default, Outlook treats .lnk (shortcut) files as unsafe and blocks them. There is a way to change this security setting and make Outlook allow .lnk... Read More

This is actually a Windows problem rather than a Enterprise Organizer Pro problem. Here's the cause: occasionally when Thunderbird issues a new release, the new version fails to register properly with Windows. As a result, it's no longer recognized... Read More

When you click the "Send" button, Enterprise Organizer Pro is always going to use the default e-mail program, which is a Windows setting. There are two places where you can set this. First, try Internet Options: Go to the Control Panel and... Read More

Outlook Enterprise Organizer Pro has a special integration with Outlook that can speed up the saving of emails. Read about it in the Enterprise Organizer Pro Help > Outlook > Saving Outlook Email. Bulk Export In Outlook, you can save a... Read More

Issue When you use Enterprise Organizer Pro's "Send It" button and Outlook, the messages don't go out immediately. Messages are just saved to the Outbox. They get sent later when you open Outlook and click Send/Receive. Solution This is an Outlook... Read More

If you don't actually use the Enterprise Organizer Pro toolbar buttons in Outlook, you should disable the integration:- Go to "Settings" in Enterprise Organizer Pro- Select "Outlook" on the left- De-select "Enable the Enterprise Organizer Pro Outlook... Read More