Scanning & OCR Issues Articles RSS Feed
Problems with Multifunction Scanners
Viewed 7781 times since Fri, Oct 25, 2013
A lot of users have trouble with multifunction scanners – the units that work as a scanner, printer, and fax machine. The most common problem is that only the first or last page actually comes in after the scan. The Problem The trouble is that... Read More
Best Practices for Scanning then Shredding Paper Documents
Viewed 1580 times since Fri, Oct 25, 2013
Some companies that are making the change to a paperless office want to shred the originals and only keep a digital copy. This is an excellent way to archive documents, but you should follow these recommendations to avoid the loss of a document: 1.... Read More
Brother Scanner Doesn’t List a TWAIN Driver
Viewed 1261 times since Fri, Oct 25, 2013
Some Brother scanners do not expose TWAIN scan drivers by default, but do provide an option to enable them. This option can be normally be found under the Windows "Start" menu > "All Programs" > "Brother Scanner" > "Enable Twain Drivers", or... Read More
How Do I Scan from the Document Feeder? Glass?
Viewed 1144 times since Fri, Oct 25, 2013
It's easy to switch between the document feeder and the glass on your scanner: Do an Advanced Scan To scan from the glass, select "Use Flatbed Scanner" OR To scan from the feeder, de-select "Use Flatbed Scanner" To make this change permanent,... Read More
Scans are Too Light (or Dark)
Viewed 1138 times since Fri, Oct 25, 2013
Enterprise Organizer Pro uses the image exactly as it comes from the scanner. What we find is that scanners often store scanning preferences on a per-application basis. So when you began scanning from Enterprise Organizer Pro, you got the scanner's... Read More
How Do I Scan a Large Document in Pieces?
Viewed 1107 times since Fri, Oct 25, 2013
Sometimes a document is too large to fit in the document feeder, requiring you to scan it in pieces. The challenge is getting those pieces into a single file. How you do this depends on the product you're using for scanning. Enterprise Organizer Pro... Read More
Network Scanner Options
Viewed 1103 times since Fri, Oct 25, 2013
If you want to scan directly into Enterprise Organizer Pro, your scanner has to provide a TWAIN driver. Network scanners don't normally offer TWAIN drivers. But you still have a number of options: QuikFile If you're wanting to convert your scans to... Read More
How Do I Scan Multipage Files with a Flatbed Scanner
Viewed 1073 times since Fri, Oct 25, 2013
Flatbed scanners will always require you to scan multi-page files one page at a time. However, you can still get a multi-page file very easily: Start an Advanced Scan Select the option called "Prompt for Additional Pages" Scan the first page... Read More
Blank Pages aren’t Removed
Viewed 1063 times since Fri, Oct 25, 2013
Blank page removal is based on the amount of white on the page. Or better put, it's based on the lack of non-white areas. If pages have more black than the letter "X" can encompass, the page won't be regarded as blank. "Noise" and speckles on the... Read More
Auto-Detect Page SizePage
Viewed 1054 times since Fri, Oct 25, 2013
Page size in Enterprise Organizer Pro is a function of the scanner. Basically, we create a PDF that matches the size of the image we get back from the scanner. Many scanners have an auto-detect option for paper size. If yours has this, here's how to... Read More
Separators Get Dropped from the Scan
Viewed 1029 times since Fri, Oct 25, 2013
ISSUE: When you scan a document with separators, the separators disappear from the scan. The scanned document, minus the separators, shows up in Enterprise Organizer Pro. CLARIFICATION: First a clarification. When Enterprise Organizer Pro processes... Read More
Recommended Scanning Resolution
Viewed 1029 times since Fri, Oct 25, 2013
Your scanning resolution will have a dramatic effect on file size. This article describes the recommended settings for getting the smallest file size possible without sacrificing image quality. Most users choose to scan in black & white instead... Read More
PDF/A Warning
Viewed 1028 times since Fri, Oct 25, 2013
This isn't an error, but rather a warning. You're getting it because you selected the "PDF/A-1b" option when you scanned.PDF/A stands for "Archival-quality PDF". It's a special type of PDF which is supposed to be readable for at least 30 years. To... Read More
Improve OCR Accuracy
Viewed 1023 times since Fri, Oct 25, 2013
This article describes the factors that affect OCR accuracy. OCR is a tricky thing. It requires a good, clear document. If the letters are too bold and blur together, the OCR engine will have a hard time figuring them out. Conversely, if the letters... Read More
Your Scanner isn’t Showing Up
Viewed 1014 times since Fri, Oct 25, 2013
The scanner source dialog actually comes from Windows, not Enterprise Organizer Pro. So if a scanner isn't showing up in the list it's because Windows isn't seeing it. That's not really an uncommon thing, even when it seems like everything's hooked... Read More
Scanning Starts as Soon as a Document is Placed in the Feeder
Viewed 1013 times since Fri, Oct 25, 2013
Issue Your sheet-fed scanner starts scanning as soon as you put a document in the feeder. The scan is never sent to the program ( Enterprise Organizer pro ). Cause Some WIA scanners set themselves up with Windows so that they will begin scanning... Read More
Scan Troubleshooter
Viewed 1013 times since Fri, Oct 25, 2013
First, an important point to understand: Enterprise Organizer Pro has no direct control over your scanner. Scanners are controlled completely by their TWAIN driver and Windows. Enterprise Organizer Pro only puts in "requests" to the driver through... Read More
Scans Come in as Negatives
Viewed 1001 times since Fri, Oct 25, 2013
If your scans come in a negative images (white text on a black background), select the option called "Invert Pages" when you scan. This will invert the scan back to black on white. Read More
Scanner Image Settings
Viewed 960 times since Fri, Oct 25, 2013
For the most part, we use the images as we get them from the scanner. However, there are a few adjustments you can make in Enterprise Organizer Pro. When you scan in Enterprise Organizer Pro, select the "Advanced" tab on the Scan dialog. Here you can... Read More
Sharing Separators
Viewed 897 times since Fri, Oct 25, 2013
ISSUE: When you scan a document with separators, the separators disappear from the scan. The scanned document, minus the separators, shows up in Enterprise Organizer Pro. CLARIFICATION: First a clarification. When Enterprise Organizer Pro processes... Read More