A lot of users have trouble with multifunction scanners – the units that work as a scanner, printer, and fax machine. The most common problem is that only the first or last page actually comes in after the scan. The Problem The trouble is that... Read More

Some Brother scanners do not expose TWAIN scan drivers by default, but do provide an option to enable them. This option can be normally be found under the Windows "Start" menu > "All Programs" > "Brother Scanner" > "Enable Twain Drivers", or... Read More

Some companies that are making the change to a paperless office want to shred the originals and only keep a digital copy. This is an excellent way to archive documents, but you should follow these recommendations to avoid the loss of a document: 1.... Read More

It's easy to switch between the document feeder and the glass on your scanner: Do an Advanced Scan To scan from the glass, select "Use Flatbed Scanner" OR To scan from the feeder, de-select "Use Flatbed Scanner" To make this change permanent,... Read More

This article describes the factors that affect OCR accuracy. OCR is a tricky thing. It requires a good, clear document. If the letters are too bold and blur together, the OCR engine will have a hard time figuring them out. Conversely, if the letters... Read More

Your scanning resolution will have a dramatic effect on file size. This article describes the recommended settings for getting the smallest file size possible without sacrificing image quality. Most users choose to scan in black & white instead... Read More

Enterprise Organizer Pro uses the image exactly as it comes from the scanner. What we find is that scanners often store scanning preferences on a per-application basis. So when you began scanning from Enterprise Organizer Pro, you got the scanner's... Read More

Flatbed scanners will always require you to scan multi-page files one page at a time. However, you can still get a multi-page file very easily: Start an Advanced Scan Select the option called "Prompt for Additional Pages" Scan the first page... Read More

Sometimes a document is too large to fit in the document feeder, requiring you to scan it in pieces. The challenge is getting those pieces into a single file. How you do this depends on the product you're using for scanning. Enterprise Organizer Pro... Read More

Blank page removal is based on the amount of white on the page. Or better put, it's based on the lack of non-white areas. If pages have more black than the letter "X" can encompass, the page won't be regarded as blank. "Noise" and speckles on the... Read More

If you want to scan directly into Enterprise Organizer Pro, your scanner has to provide a TWAIN driver. Network scanners don't normally offer TWAIN drivers. But you still have a number of options: QuikFile If you're wanting to convert your scans to... Read More

First, an important point to understand: Enterprise Organizer Pro has no direct control over your scanner. Scanners are controlled completely by their TWAIN driver and Windows. Enterprise Organizer Pro only puts in "requests" to the driver through... Read More

Page size in Enterprise Organizer Pro is a function of the scanner. Basically, we create a PDF that matches the size of the image we get back from the scanner. Many scanners have an auto-detect option for paper size. If yours has this, here's how to... Read More

For the most part, we use the images as we get them from the scanner. However, there are a few adjustments you can make in Enterprise Organizer Pro. When you scan in Enterprise Organizer Pro, select the "Advanced" tab on the Scan dialog. Here you can... Read More

ISSUE: When you scan a document with separators, the separators disappear from the scan. The scanned document, minus the separators, shows up in Enterprise Organizer Pro. CLARIFICATION: First a clarification. When Enterprise Organizer Pro processes... Read More

If your scans come in a negative images (white text on a black background), select the option called "Invert Pages" when you scan. This will invert the scan back to black on white. Read More

This isn't an error, but rather a warning. You're getting it because you selected the "PDF/A-1b" option when you scanned.PDF/A stands for "Archival-quality PDF". It's a special type of PDF which is supposed to be readable for at least 30 years. To... Read More

Issue Your sheet-fed scanner starts scanning as soon as you put a document in the feeder. The scan is never sent to the program ( Enterprise Organizer pro ). Cause Some WIA scanners set themselves up with Windows so that they will begin scanning... Read More

The scanner source dialog actually comes from Windows, not Enterprise Organizer Pro. So if a scanner isn't showing up in the list it's because Windows isn't seeing it. That's not really an uncommon thing, even when it seems like everything's hooked... Read More

ISSUE: When you scan a document with separators, the separators disappear from the scan. The scanned document, minus the separators, shows up in Enterprise Organizer Pro. CLARIFICATION: First a clarification. When Enterprise Organizer Pro processes... Read More